Delivery in Ireland
Irish customers can also shop at Autolakgigant. Our complete range of over 120,000 car paints, motorcycle paints, truck paints, and RAL colors are delivered to Ireland within a few days. We supply our high-quality paints (spray cans and touch-up sticks) from our paint shop/warehouse in the Netherlands via a reliable delivery service. Below, we briefly explain in Irish n how shipping and payment are arranged and how you can contact us.
Customer service
Our customer service is available from Monday to Saturday via WhatsApp and email. Our international team speaks Dutch, English, and German. We kindly ask you to pose your questions in one of these languages. Click here to go to the contact page. We aim to answer your questions within 48 hours.
What are the shipping costs to Ireland?
For deliveries to Ireland, we charge € 20,95 in shipping costs. Orders over € 100 are shipped for free.
What is the delivery time to Ireland?
The estimated delivery time for orders to Ireland is 3 to 5 business days, depending on the chosen shipping method and location. We have (almost) all colors and products in stock, which means that orders received before 1 PM can be shipped the same business day.
Which shipping methods are available in Ireland?
Autolakgigant ships international orders via DHL, PostNL, and DPD. During checkout, the most cost-effective carrier is automatically selected. Delivery can be made to your home or business address in Ireland. Some carriers also deliver through service points (pickup points); if these are available in your region, this option will appear during checkout. Once your order has been shipped, you will automatically receive a tracking number to follow your shipment.
Which payment methods can I use?
For international orders, you can use CreditCard (Visa, Mastercard) and Apple Pay. In some countries, we offer additional local payment methods, which you will see during checkout.
100% Secure Payment
All payments on our website are handled by our partner Mollie Payments. Mollie is one of the largest PSPs and ensures 100% secure and guaranteed payments.
Do I pay VAT for international orders?
All prices on our website include VAT. If you are a business customer with a valid VAT number, you can enter this during checkout. The system validates the VAT number and, if the test is successful, the VAT is automatically deducted. If validation fails, for example, because the VAT number is incorrect or does not match the address details, you will also pay VAT as an international customer. This will be stated on the invoice and can be reclaimed later from your local tax authority.
Return?
You can register a product for return up to fourteen days after receipt based on your statutory right of withdrawal. This can be done without giving any reason. However, if there is a reason for the return, we would like to hear it. We will refund the amount you have already paid, excluding shipping costs. The costs for returning products based on the right of withdrawal are your responsibility. Note: specially made-to-order products cannot be returned. Refunds are processed within 5 business days after receiving the returned products.
Practical Tips for Customers from Ireland
How do I know the color code of my car/motorcycle?
For all vehicles, including Irish cars, motorcycles, and trucks, the official color code is decisive for the color. The official color code of a car, motorcycle, or truck is usually found in specific locations, depending on the make and model. Here are the most common locations:
Car
- Driver’s side door pillar: The color code is often on a sticker or plate inside the driver’s side door pillar.
- Under the hood: Sometimes the color code is placed on a plate under the hood, usually at the front or on the side.
- Trunk: In some cars, you will find the color code in the trunk, for example under the lining or in the spare wheel compartment.
- Glove compartment: In some cases, the color code is in the glove compartment.
Motorcycle
- Frame: The color code can be on a sticker or plate on the frame of the motorcycle, often near the steering column.
- Side panels: Sometimes the color code is mentioned on the inside of the side panels of the motorcycle.
- Manual: The color code can also be mentioned in the user manual of the motorcycle.
Truck
- Driver’s side door pillar: As with cars, the color code is often on a sticker or plate inside the driver’s side door pillar.
- Cabin: In some trucks, the color code can be found inside the cabin, for example on the dashboard or behind the seats.
- Chassis: In some cases, the color code is attached to a plate fixed to the truck’s chassis.
General
- Manual: Always check the vehicle’s user manual, as it often contains information about where to find the color code.
- Dealer: If you cannot find the color code, you can also contact the brand’s dealer. They can usually help you find the correct color code using the VIN (Vehicle Identification Number).
In some cases, the color code can also be mentioned on the vehicle’s official documents. However, this varies by country and document type. Here are some examples of where you can find the color code on official documents:
Registration Documents
- Registration certificate: In some countries, the color code or at least the color of the vehicle is mentioned on the registration certificate (also known as the registration document or vehicle registration certificate).
- Ownership documents: The ownership documents of the vehicle can sometimes contain information about the color code.
Manufacturer Documents
- Certificate of Origin: This document, issued by the manufacturer, may contain information about the original specifications of the vehicle, including the color code.
- User manual: The manual that comes with the vehicle may have a section explaining where to find the color code on the vehicle itself.
Insurance Documents
- Insurance policy: Sometimes the color of the vehicle is mentioned in the insurance policy, although this is often less detailed than a specific color code.
Maintenance and Service Booklets
- Maintenance booklet: Kept by dealers or maintenance companies, these booklets can contain the color code, especially if the paint has been updated or restored during maintenance.
Import Documents (for imported vehicles)
- Customs documents: For imported vehicles, the customs documents may contain details about the vehicle’s specifications, including the color code.
Invoice or Purchase Receipt
- Purchase invoice: The original purchase invoice of the vehicle, provided by the dealer, may contain the color code as part of the vehicle’s specifications.
